At Coast & Co Property Management, we believe that every tenant deserves a safe, respectful and well-managed home. Whether you're moving in, renewing your lease or navigating a maintenance issue, our team are here to support you with clear communication, prompt service and a genuine commitment to your wellbeing. As a tenant you will be respected, supported and always heard.
What you can expect from us:
- Respectful communication and timely responses
- Safe, compliant homes with regular maintenance and detailed inspections
- Clear lease agreements and guidance on your rights and responsibilities
- Easy access to support, whether it’s a repair request or a rental query
- A friendly team that listens, acts and cares
- We’re not here to just manage your home, we want to build positive relationships and make your rental experience as smooth and stress free as possible.
Moving In and Out
Our team will guide you every step of the way. This starts at the open inspection, through the application process, at the sign up, bond lodgement, key collection, condition reports, routine inspections, maintenance, final inspection, bond refund. Our goal is to ensure that every tenants experience is smooth, fair and well managed.
Repairs & Maintenance
You’ll be given a link to your tenant portal in Property Me where maintenance is logged. Please let us know as something needs attention and don’t wait for your routine inspection. A clear description of the issues with detailed photos will need to be supplied. We will prioritise maintenance in order of emergency, urgent and general with matters resolved in a timely manner. Our reliable trades people will liaise directly with you for access.
Your safety is our priority. All properties under Coast & Co property management are fitted with compliant smoke alarms. They are regularly serviced and tested. If you have any concerns regarding the smoke alarms, please notify us immediately.
Contents Insurance
While Landlords insure the building and fixtures, your personal belongings are not covered under their policy. We strongly recommend that all tenants take out contents insurance to protect items such as furniture, electronics, clothing and valuables in case of theft, fire or accidental damage.